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Development and optimisation of a government website: a case study of the Ministry of Digital Transformation of Ukraine
thedigital.gov.uaAbout the project
The Ministry of Digital Transformation is Ukraine’s leading government body for digital transformation. The Ministry is developing ‘Diya’, e-services for citizens and businesses, and the country’s digital infrastructure.
The challenge
To completely revamp the Ministry of Digital Transformation’s website: from content migration and SEO structure to the creation of a scalable system that meets government requirements for accessibility, security and content management.
Requirements for the development of government websites
Government websites are digital touchpoints between the state and its citizens, where accuracy, accessibility and uninterrupted operation are essential. Due to the large number of documents, services and users, such platforms require a well-thought-out architecture, a flexible management system and a scalable infrastructure.
Content management presents a particular challenge. Teams deal with large volumes of information and documents that are constantly being updated, require approval and need to be published quickly without involving developers. Therefore, the focus is on process organisation, website structure and system scalability.
Website development for the Ministry of Digital Transformation of Ukraine: approach and solutions
Working with the design system
The Ministry of Digital Transformation of Ukraine’s website already had an established design, so we focused on the technical implementation, the website’s performance and setting up internal processes for managing content.
Development of a government website on Published!
The platform 
Published! has become a unified system for managing content, documents and the website’s structure.
The team manages news, projects and other pages without duplicating processes or complex manual work. This simplifies website administration and enables new initiatives to be launched more quickly.
The website’s architecture is based on the Single Page Application (SPA) 
principle, which allows the browser to reload only the content that has changed without having to reload the entire page. Static interface elements — styles, fonts, the header, footer and navigation — remain unchanged.
Website migration without losing SEO traffic
MinCifra has a large database of media files, publications and documents. When migrating large-scale media platforms, companies often face a loss of 20–50 per cent of organic traffic due to URL changes and broken links.
We have preserved everything:
archives of content
URL structure
internal linking
publication history
An AI agent for document management
One of the key requirements is quick access to official documents. Users arrive with a specific enquiry, so it is important to reduce search times and simplify navigation through a large volume of information.
Previously, the editorial team classified documents manually. To automate this process, we built an AI agent within Published!, which:
analyses the uploaded document
identifies its type (order, resolution, report, guidance materials, etc.)
extracts metadata: date, issuing authority, subject, tags
generates a complete document record for the editor to review and publish
This has enabled the creation of a separate document catalogue with filters and a search function based on parameters, where users can find the information they need in seconds.
Intuitive navigation and search on the website
The cross-site search immediately displays relevant results based on the user’s query.
This reduces the number of unnecessary page transitions and helps users find the information they need more quickly — particularly when working with official documents, news and government services.
Automated enquiry system
The website features several forms for different types of enquiries. The reader selects the required format and parameters, and the messages are automatically sent to
Published!, from where they are forwarded to the relevant staff members’ email inboxes.
The team does not need to sort enquiries manually — this reduces the risk of requests being lost.
Flexible content management
Published! enables the team to create unique pages independently by combining blocks. Launching new initiatives no longer depends on developers — editors can quickly publish updates, adapt page layouts and manage content via a single system.
Separate project pages have also been set up, featuring descriptions and related materials. News is fetched automatically, and the latest updates are displayed on the homepage.
Accessibility of the government website
For a government website, accessibility is a fundamental requirement, as information and services must be accessible to all users, regardless of how they interact with the site.
The Ministry of Digital Transformation of Ukraine’s website features:
full keyboard navigation
compatibility with screen readers and screen-reading software
an adaptive colour palette in accordance with WCAG
requirementshigh-contrast mode: a black-and-white colour scheme and highlighting of interactive elements
correct scaling of the interface to suit individual user settings
The website complies with national accessibility standards; its content is accessible to a wider audience, including users with visual, motor and cognitive impairments.
Protection against DoS and DDoS attacks
The system filters out DoS and DDoS requests and prevents them from affecting the website’s performance.
Even under heavy load or during attacks, the Ministry of Digital Transformation of Ukraine’s website remains accessible and operates reliably without any critical disruptions. Users can access the website at any time, and the team does not have to spend time restoring service or responding to disruptions.
Even under heavy traffic or during cyber-attacks, the Ministry of Digital Transformation of Ukraine’s website remains accessible and operates reliably without any critical outages. Users can access the site at any time, and the team does not have to spend time restoring service or responding to outages.
How does the Ministry of Digital Transformation of Ukraine’s website currently work?
The team at the Ministry of Digital Transformation manages the website’s content, documents and structure independently via Published! Editors can work through content more quickly, are not bogged down by manual processes, and can scale up new areas without technical constraints.
Meanwhile, the website’s search function and the structured documents section allow readers to find the information they need quickly and without unnecessary steps.
Published! — A SaaS product from ideil.
The platform draws on over 20 years of experience at ideil. in developing web systems on a national scale. In 2025, we spun off Published! it as a separate product with its own team and development roadmap.
We are trusted by leading media organisations: Forbes Ukraine, TSN, Focus, Babel, Delo, lviv.media.
You’ll get a platform that scales alongside your content — with support from the ideil. team every step of the way.
Find out more about Published!